Privacy Policy

1. Introduction

Nassah Digital Solutions ("Company," "we," "us," or "our") operates the website and provides digital marketing, website design, automation, and SMS/email marketing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Contact Information:
Nassah Digital Solutions
Owner: Abdihakim Hassan
Email: [email protected]
Phone: 612-245-0833
Address: 951 Northeast Lowry Avenue, Minneapolis, MN 55418

2. Information We Collect

2.1 Contact Form Data

When you submit our contact form, we collect the following information:

• Full name
• Email address
• Phone number
• Business name
• Message content
• Any other information you voluntarily provide

2.2 SMS Communication Data

If you opt in to receive SMS messages from us, we collect and store:

• Your phone number
• SMS consent status and timestamp
• Message delivery and engagement data
• Your responses to SMS communications

2.3 Automatic Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our digital marketing, website design, automation, and SMS/email marketing services
• Communication: To respond to your inquiries, provide customer support, and send service-related updates
• SMS Marketing: To send promotional messages, service updates, and marketing communications to phone numbers where you have provided explicit consent
• Email Marketing: To send newsletters, updates, and marketing communications to email addresses you have provided
• Analytics: To understand how users interact with our website and services to improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business, process payments, and conduct internal operations

4. SMS Consent and Opt-In/Opt-Out

4.1 SMS Consent Requirements

You must provide explicit written consent before we send you SMS messages. By checking the SMS opt-in box on our contact form or by texting "YES" in response to our SMS request, you are:

• Confirming that you are the owner or authorized user of the phone number provided
• Agreeing to receive SMS messages from Nassah Digital Solutions
• Acknowledging that message and data rates may apply
• Understanding that SMS messages may be sent for marketing, service updates, and promotional purposes

4.2 Opting Out of SMS

You can opt out of receiving SMS messages at any time by:

• Replying "STOP" to any SMS message you receive from us
• Contacting us directly at [email protected] or 612-245-0833
• Updating your preferences through your account settings (if applicable)

Once you opt out, we will stop sending SMS messages within a reasonable timeframe, though you may continue to receive transactional messages related to services you have requested.

4.3 Phone Number Usage for Automated Text Messages

When you provide your phone number and consent to SMS communications, we use it to:

• Send marketing and promotional messages about our services
• Send service updates and notifications
• Send appointment reminders or service confirmations
• Send transactional messages related to your account or services
• Conduct surveys or request feedback
• Send time-sensitive offers or announcements

5. Contact Form Data Collection

When you complete our contact form, you acknowledge that:

• You are providing accurate and complete information
• You consent to us storing and using this information to contact you about our services
• We may use your information to send follow-up communications
• Your information may be shared with team members who need it to respond to your inquiry

We will retain your contact form data for as long as necessary to respond to your inquiry and for business record-keeping purposes, typically 2-3 years unless you request deletion.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our website and conducting our business (e.g., SMS platforms, email marketing services, payment processors)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our legal rights, privacy, safety, or property

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: The right to access the personal information we hold about you
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Opt-Out: The right to opt out of marketing communications
• Data Portability: The right to receive your information in a portable format

To exercise any of these rights, please contact us at [email protected] or 612-245-0833.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

11. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: